The use of our website must always be in accordance with the rights and obligations that are clearly stated on the website and the rights and obligations that are determined in the Disclaimer, the Terms and Conditions of Sale and the Privacy Statement. These texts together form our General Terms and Conditions.

These General Terms and Conditions apply to us, Sobinco NV, as well as to you, the User. As soon as you start using our website, you explicitly acknowledge and accept that our General Terms and Conditions apply and that the application of your own general terms and conditions is completely waived.

We may deviate from the General Terms and Conditions in exceptional cases, insofar as these deviations are recorded in writing and accepted by all parties. These deviations only serve to replace or supplement the clauses to which they relate and have no effect on the application of other provisions of the General Terms and Conditions.

1. Who are we?

The website www.sobinco.com is an initiative of:

Sobinco NV
Waregemstraat 5, 9870 Zulte
Email: privacy@sobinco.com
Telephone: +32 9 388 88 81

Please do not hesitate to contact us if you have any further questions or comments. We promise you a quick reply!

2. Our website

2.1 Proper functioning, security and accessibility

You can be assured that you will be offered a user-friendly website that is secure for every User. We take all reasonable measures necessary to guarantee the proper functioning, security and accessibility of our website. However, we cannot give you any absolute guarantees and our measures must be regarded as an obligation of means.

Any use of the website is always at one’s own risk. This means that we do not accept any liability for loss or damage resulting from malfunctions, interruptions, harmful elements or defects of the website, regardless of the existence of an external cause or force majeure.

We have the right to restrict and/or suspend access, in whole or in part, to our website at any time without prior notice. In principle, we will only do this if the circumstances justify it, but this is not an absolute condition. 

2.2 Content of our website

The content of the website is largely determined by us and we exercise the greatest care in providing this content. Therefore, we take the necessary measures to ensure that our website is as complete, accurate and up-to-date as possible, even when content is provided by third parties. The content on our website may be modified, supplemented or removed at any time.

Nevertheless, we cannot guarantee the quality of the information on our website. The information may not be complete, sufficiently accurate and/or useful. We are therefore not liable for any direct and indirect loss or damage suffered by the User as a result of the information on our website.

If certain content on our website constitutes a breach of applicable legislation and/or a violation of the rights of third parties and/or is simply unacceptable, we request you to notify us as soon as possible so that we can take the appropriate measures. For example, we may decide to partially or completely remove this content and/or modify it.

Our website contains content that can be downloaded. Any download from our website is always at your own risk. We are not liable for this and any loss or damage resulting from a loss of data or any damage to the computer system is entirely and solely the responsibility of the User.

Prices and other product information on the website are subject to obvious programming and typing errors. The User may not claim any agreement with Sobinco NV on the basis of such errors.

2.3 What we expect from you as a User

The User also bears a certain responsibility when using our website. The User must at all times refrain from actions that could have a harmful impact on the proper functioning and security of the website. For example, the website may not be used to circumvent our business model and/or to collect information from other Users on a large scale.

It is therefore not permitted to use our website for the distribution of content that could cause loss or damage to other Users of the website, e.g. the distribution of malicious software such as computer viruses, malware, worms, trojans and cancelbots. This also includes the distribution of unsolicited and/or commercial messages via the website such as junk mail, spam and chain letters.

We reserve the right to take all necessary actions both in and out of court that may result in remedy for us and for our Users. The User is solely, personally and fully responsible for his or her actions and behaviour that effectively cause any loss or damage to the website and other Users. In this case, he or she must indemnify Sobinco NV against any resulting claim for damages.

3. Links to other websites

The content on our website may contain a link, hyperlink or framed link to external websites or other types of electronic portals. A link does not automatically mean that there is a relationship between us and the external website, nor that we agree, either implicitly or explicitly, with the content of these websites. 
We do not control these external websites and are not responsible for the secure and correct functioning of the link and the final destination. As soon as you click the link, you leave our website and we can no longer be held liable for any loss or damage.
External websites may not offer the same guarantees as we do. This is why we advise you to carefully read through the general terms and conditions and the privacy statement of these websites.

4. Intellectual property

Creativity deserves protection, as does our website and its content. This protection is provided by the intellectual property rights that accrue to all entitled parties, i.e. Sobinco NV and third parties. Content is understood to mean the very broad category of photos, video, audio, text, ideas, notes, drawings, articles, etc. All this content is protected by copyright, software law, database law, designs and models law and other applicable property rights, intellectual or otherwise. The technical nature of our website itself is protected by copyright, software law and database law. Any trade name used by us on our websites is similarly protected by the applicable trade name law or trademark law. 
Every User is given a limited right to access, use and display our websites and its content. This granted right is non-exclusive, non-transferable and may only be used within a personal, non-commercial context. We therefore request our Users not to use and/or make changes to the items protected by these rights without the consent of the rightholder. Sobinco NV attaches great importance to its intellectual property rights and has taken all possible measures to guarantee protection. Any infringement of the existing intellectual property rights shall be prosecuted.

5. Processing of personal data

The information you provide is necessary for the processing and completion of the orders and for the preparation of invoices and warranty contracts. A minimum amount of data is required for every order. Further data may be requested for the purpose of personalising the order. If the minimum data are missing, the order will inevitably be cancelled. The personal data of the Buyer will only be processed in accordance with the Privacy Statement that may be consulted via our website.

6. General provisions regarding the General Terms and Conditions.

We are free to modify, expand, limit or discontinue our website and the associated services at any time. This may be done without prior notice to the User and shall not give rise to any form of compensation. 
These General Terms and Conditions (including the Terms and Conditions of Sale) are exclusively governed by and interpreted in accordance with Belgian legislation. All disputes related to or arising from offers from Sobinco NV, or agreements concluded with it, will be submitted to the competent court in the judicial district of Ghent. 
If the operation or validity of one or more of the above provisions of these General Terms and Conditions are compromised, this will not affect the validity of the other provisions of this agreement. In such a case, we have the right to replace the provision in question with a valid provision with a similar effect.